Refund Policy

At Shreem Vastu, customer satisfaction is our priority. We are committed to ensuring the quality of our products and services. However, due to the nature of our offerings, we follow a clear refund and return policy to maintain transparency. Please read this policy carefully before making a purchase

1. Returns Policy

We currently do not accept returns for most of our products. All our items are manufactured and packaged with the utmost care, following stringent quality control measures.

However, in the rare case of a manufacturing defect, we will assist you with a return or exchange, provided you meet the following conditions:

  • The item must be in the same condition as received, unworn, unused, and with original tags.
  • The product must be returned in its original packaging.
  • You must provide the receipt or proof of purchase.

2. How to Initiate a Return

To start a return process:

  1. Contact us at info@shreemvastu.com within 48 hours of receiving the product.
  2. Clearly mention your order number and include photos of the product, highlighting any defects or damages.
  3. If your return request is approved, we will send you a return shipping label and instructions on how to return your item.

⚠ Note: Items sent back to us without prior approval will not be accepted.

You can always contact us at info@shreemvastu.com for further questions regarding returns

3. Damages and Issues

Please inspect your order carefully upon receipt. Contact us immediately if:

  • You receive a defective or damaged product.
  • You were sent the wrong item.

We will evaluate the issue promptly and resolve it through a replacement, exchange, or refund based on the situation.

4. Non-Returnable Items

Certain items are non-returnable due to their nature. These include:

  • Perishable goods: Such as food, flowers, or plants.
  • Custom or personalized items: Special orders tailored to your preferences.
  • Personal care products: Such as beauty items.
  • Hazardous materials, flammable liquids, or gases.
  • Sale items or gift cards.

If you are unsure whether your item qualifies for a return, please contact us at info@shreemvastu.com.

5. Exchanges

If you wish to exchange a product:

  • The fastest way is to return the item in its original condition and make a separate purchase for the new item once your return is approved.
  • Exchange requests will be processed after the return is received and verified.

6. Refunds

If your return is approved, we will:

  1. Notify you once your returned product has been inspected.
  2. If approved, process a refund to your original payment method.

⚠ Please note:

  • Refunds may take 7-14 business days to reflect in your account, depending on your bank or credit card provider.
  • If your refund is delayed, we recommend checking with your bank or credit card company before contacting us.

7. Contact Information

For questions about returns, refunds, or exchanges, please contact us:

📧 Email: info@shreemvastu.com
📞 Phone: +91 8329001215
🌐 Website: www.shreemvastu.com

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